I have always found First Choice a good company to go on holiday with. My latest holiday scheduled for last Easter was cancelled due to the pandemic.After a delay (which I find understandable) they have paid me all the money back. The downside was that they issued a voucher which could be cancelled and a cash refund issued. This took me a few hours on the phone in total to sort out. It would have been better to have allowed customers to log in to their account and select a full refund before vouchers were issued.This was still a far superior experience to the one I had with Holiday Extras for hotel and airport parking though.